Privacy Policy

Auditfiling.com ("Auditfiling", "we", "our", "us") is a product of Cloudsat Pvt. Ltd. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our mobile applications, interact through our online advertisements, or use any of our services.

1. Information We Collect

We collect information directly, automatically, and through third-party integrations as described below:

a. Personal Identification Information

When you register, submit forms, or interact with our services, we may collect:

• Full Name
• Email Address
• Phone Number
• Residential or Business Address
• Date of Birth / Incorporation Date
• PAN, GSTIN, or other tax identifiers

b. Tax and Business Information

For the purpose of providing filing and registration services:

• Income, deductions, financial details, and other relevant records
• Company incorporation details
• Supporting business documents (licenses, certificates, etc.)

c. Login and Account Information

• Username, password, and authentication data for account access and verification

d. Device and Technical Data

• IP address, device type, browser, operating system, and usage patterns
• Referral sources, session duration, and user interactions with the site

2. How We Use Your Information

We use collected data to:

• Provide, manage, and improve our services
• Process tax filings, registrations, and business compliance tasks
• Verify identity and prevent fraudulent activity
• Contact users regarding service updates, confirmations, or support
• Enhance website functionality, analytics, and marketing
• Display personalized ads through Meta, Google, and other online platforms
• Fulfill legal, regulatory, or contractual obligations

3. Data Sharing and Disclosure

We may share your data only with:

• Authorized Government Portals: Income Tax Department, GSTN, MCA, etc., for filing purposes.
• Service Providers: Payment gateways, analytics tools (Google Analytics, Meta Pixel), cloud storage, and verification partners, all bound by confidentiality agreements.
• Advertising Partners: Meta (Facebook, Instagram) and Google Ads for remarketing and campaign measurement, in accordance with their respective policies.
• Legal Authorities: If required by law, regulation, or court order.

All partners are required to maintain industry-standard security and data protection protocols.

4. Meta Ads and Lead Forms

When you submit your details via Meta (Facebook or Instagram) lead forms, your data is collected according to: Meta Leads Ads Terms & Service, Meta Data Policy. Auditfiling uses this data only to contact you for the requested service or related assistance. Your data is never sold or transferred to unauthorized third parties.

5. Google Ads, Analytics, and Remarketing

We use Google Ads, Google Analytics, and related services for marketing and performance tracking. Google may use cookies (including the DART cookie) to serve ads based on your visit to our website and other sites on the Internet. These cookies do not collect personally identifiable information. You can opt out of Google's use of cookies by visiting: https://policies.google.com/privacy

We may also use Google Signals for cross-device analytics and remarketing tags to re-engage with visitors across Google's network.

6. Data Security

We maintain robust administrative, technical, and physical safeguards to protect your data:

• SSL encryption for data transmission
• Secure, access-controlled storage servers
• We conduct regular system and security audits
• Trained personnel bound by confidentiality agreements

However, no system is fully secure, and we cannot guarantee absolute protection against unauthorized access.

7. Data Retention and Deletion

We retain personal data as long as necessary to:

• Provide our services
• Comply with legal and regulatory requirements
• Resolve disputes

You may request data deletion at any time by contacting us at info@cloudsat.in.

8. User Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to regulatory compliance)

For exercising these rights, contact our Grievance Officer listed below.

9. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect or store information from minors.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of those websites.

11. Policy Updates

We may revise this Privacy Policy periodically to comply with evolving laws or platform policies (Google, Meta, etc.). The updated version will be posted here, and material changes will be communicated via email or site notification.

12. File and Media Access Permissions (App Users Only)

If you use our mobile app, we may request permission to access:

• Local storage for uploading or downloading files
• Camera or gallery for document verification
• File reading/writing for generating reports

These permissions are used only with your consent and are compliant with Google Play's Data Safety requirements.

13. Contact and Grievance Officer

14. Consent

By using our website, mobile app, or submitting your information through online ads or forms, you consent to the collection and use of your information as described in this Privacy Policy.